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Help Center

Find clear answers about ordering, delivery, and keeping your account secure.

Placing an order

Choose a platform and service, select a package, then enter the public link or username requested. Review the details carefully before continuing to checkout.

Only submit a target that you own or are authorised to manage. Your social media password is never required.

Order delivery

Keep the selected profile, post, or video public and unchanged while an order is being delivered. Delivery speed can vary by service and platform.

If a service includes an estimated delivery time, it is an estimate rather than a guarantee.

Tracking an order

Keep your order confirmation and order ID. They are the quickest way to review payment and delivery updates for a specific purchase.

Account security

Use a strong, unique password for your ViralSatu account. Never share account credentials or social media passwords with anyone.

Need help with a specific order? Keep your order ID ready. It helps the ViralSatu team locate your order quickly when you need assistance.